Doug Smith


Doug Smith is an adviser, writer, thinker, historian, teacher, lawyer and inventor with a broad range of experience. Acknowledged as one of the world’s leading management thinkers and advisers, having contributed to performance results, innovation, strategy and change in scores of organisations across more than sixty industries in all three sectors: private, government and non-profit. Doug is the architect of the principles and design for Challenge-Centric, Performance-Driven Transformation Programmes (SM) guiding leaders to use a focus on performance results to drive innovation, capacity-building, and growth in organisations and communities undergoing profound disruption.


Nick Tjaardstra

Director Global advisory wan-ifra

Nick leads WAN-IFRA’s most advanced digital revenue programmes, from our eRev exec programme, to our MMA e-learning, study tours and consulting. He has a particular focus on digital subscription models. He started his career in London and has over ten years experience in innovative digital projects and collaborative working. Before joining WAN-IFRA, he managed IT projects for ExxonMobil, Deutsche Bank and the European Patent Office, and facilitated the exec forums and conferences for the e-gov agency London Connects. He has a Diploma in Creativity, Innovation & Change from the Open University Business School.